OUR SERVICE COMMITMENT
"We are committed to customer satisfaction because patients are our top priority."
Our mission statement

Thank you for visiting us and entrusting us with your healthcare needs. We have put together this guide to help enhance awareness and educate consumers on what to look for when purchasing healthcare products on the internet. We hope that this guide will be helpful. If you have any questions, please contact us.

How fast will you get your order ?
Make sure the company you are ordering from tells you EXACTLY when you can expect your order. Make sure you know BEFORE you place your order.

When you order from naturalmedicineOC.com, we process and send out your order within 3 working days. We ship it out via UPS ground. If you need the supplements sooner, please notify us and we will send it via UPS next day or second day air. Because we send out your orders promptly, you will not run out of supplements. We understand the importance of this!

DO YOU KNOW Who formulated your HERBAL & dietary supplements?

It is important to know who formulated your dietary supplements.
 

At Natural Medicine Center all our supplements
are formulated by experienced medical professionals.
 

We have treated over 45,000 patients in the United States of America.

Read more about us

Dr. Kevin Huang, NHD, JD, L.Ac., Dipl.Ac., Dipl.C.H.
Primary Healthcare Provider
Herbalist and Medical Acupuncturist, Nationally Certified
Licensed by the California Board of Medical Quality Assurance
Doctorate of Natural Health
Doctorate of Jurisprudence

Diplomate/Practitioner of Acupuncture
Certified by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM)

Diplomate/Practitioner of Herbology
Certified by the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM)
 

Dr. Kevin Huang has a Doctorate in Jurisprudence from Trinity Law School and a Doctorate in Natural Health graduating with high honors. He is a primary healthcare provider licensed by the California Board of Medical Quality Assurance - California Acupuncture Board. He is a Diplomate of Acupuncture certified by the  National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM). He is a Diplomate of Herbology certified by the  National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM), which meets nationally recognized standards of competence and safety. For over ten years, he has worked in the field of natural medicine. He is an herbalist and medical acupuncturist, receiving extensive post-graduate training from senior physician, Dr. Shao-Lin Yeh, who has over 45 years of medical experience.

Dr. Kevin Huang is a recognized lecturer on the topics of immune and auto immune diseases, female system disorders and the treatment of difficult diseases using natural medicine.  For years, he has taught numerous classes on exercise, food therapy, seasonal food therapy, diet and nutrition, herbs, supplements, acupuncture and its relationship in treating many different ailments.

Dr. Kevin Huang is the president of Natural Medicine Center™, Natural Medicine Company, Natural Medicine Clinic, Agape Herbs, Inc. and Agape Acupuncture, Inc.  He has appeared in the Cambridge Who's Who and is a honors edition lifetime member with his biography published nationally. The American Biographical Institute presented him with a Distinguished Leadership award and he is on their Research Board of Advisors.

MATTHEW 6:33
"But seek ye first the kingdom of God, and his righteousness; and all these things shall be added unto you.

Dr. Janet Yeh, Ph.D., M.Sc., L.Ac.
Primary Healthcare Provider
Herbalist and Medical Acupuncturist
Licensed by the California Board of Medical Quality Assurance

Doctorate of Science in Nutrition Counseling
Summa Cum Laude

Dr. Janet Yeh is a primary healthcare provider, licensed by the California Board of Medical Quality Assurance - California Acupuncture Board. For over ten years, she has worked in the field of natural medicine. She is an herbalist and medical acupuncturist, receiving extensive post-graduate training from senior physician, Dr. Shao-Lin Yeh, who has over 45 years of medical experience. 

While attending the University of California in San Diego and majoring in Biology, she worked in the emergency room of Scripps Memorial Hospital in La Jolla, California and in the Pediatrics Department at the UCSD Medical Center in patient care. Since then, she has graduated with a Bachelor of Science degree from the University of California, San Diego and a Master of Science Degree in Nutrition Counseling from La Salle University. She also graduated Summa Cum Laude with a Doctorate of Nutrition Counseling from La Salle University.

Dr. Janet Yeh is the vice-president of Natural Medicine Center™, Natural Medicine Company, Natural Medicine Clinic Agape Herbs, Inc. and Agape Acupuncture, Inc. She has published numerous articles and is the author and co-author of “Balanced Food Medicine”, “Seasonal Food Medicine”, “Personalized Food Medicine”, “Foods of Food Medicine”, “Natural Medicine Works”, “Never Alone”, and “Tai Chi Exercise”. She has lectured on the topics of Cancer and Nutrition, Diabetes and Nutrition, Pediatric Care, Geriatric Care, and Male and Female Reproductive System Care to patients as well as fellow post-graduates.

Dr. Janet Yeh has earned the distinction of being an outstanding doctor in the field of natural medicine. In 2001, she was interviewed for an article on cancer and acupuncture (Chemo-puncture) by the Berkeley Medical Journal. She has appeared in the Cambridge Who's Who and is an honors edition lifetime member with her biography published nationally. The American Biographical Institute named her Woman of the Year in 1999, and she has also appeared in the millennium editions of the International Who’s Who of Professional and Business Women and 1000 World Leaders of Influence. She is also on the ABI's Research Board of Advisors.

ACTS 20:24
^"But none of these things move me, neither count I my life dear unto myself,
so that I might finish my course with joy, and the ministry, which I have received of the Lord Jesus,
to testify the gospel of the grace of God."

How long has the company you are ordering from been in business?
Longevity of a company is based upon service, quality, effectiveness, safety, and GREAT RESULTS in treating patients! It is a gauge of how good a business is and if it lives up to what the owners say. If a business has longevity, it continuously surpasses its competitors and lives up to high standards.

Who manufactured your supplements?
It is important to know who manufactured your dietary supplements. Herbal and nutritional ingredients need to be blended and made properly in order to achieve results and to ensure the availability of the active properties and phytochemicals. We have the refined skill of encapsulating, tablet pressing, perfumery, and making supplements into liquids and crystals. Therefore, know who manufactured your herbal supplements!

At agapeherbs.com we are continuing the family tradition in America using the manufacturing techniques and engineering methods that took over 120 years to master and are only handed down by family. During the 1930's, our family founded the Royal Perfume and Cosmetic Industry, which set the foundation for all of China and placed our family name into the history books. Perfume and cosmetics were brought to a high scientific level and our forefathers researched, formulated, engineered and manufactured best quality, natural products for all of China. We are fourth generation in natural medicine and have the knowledge of superb manufacturing skills. We also have had the privilege to work with top consultants and pharmaceutical engineers in the nutriceutical field.

What is the product quality of the supplements you are taking?
It is important to find out what type of ingredients are going into your body. If the ingredients are of poor quality, the phytochemicals and active components are vastly diminished. Do not skimp on your health. You are worth it!

At agapeherbs.com all of our products and supplements have been formulated by experienced medical professionals and have been used clinically! They are made of the finest top-quality ingredients with certificates of analysis. Therefore they are both safe and effective. Natural Medicine Company ensures the best formulation, best quality and finest ingredients to uphold the reputation of our company.

What is the refund policy?
Find out what the refund policy is before you order your products.

No returns are accepted.  Please refer to purchasing policy.

Customer REFERRALS
Customer referrals and testimonials are a good measure of if a company delivers more than they say or how personalized their service is. Its one thing for a company to tell you how great their service is and what they promise, its another thing altogether when actual patients and customers are willing to share their positive experiences with a testimonial. A business receives credibility when someone recommends the company to others. The same can hold true for testimonials. A customer writing the testimonial really wants people to know what a great experience they had with the company. Companies that get a lot of positive feedback from their customers will most likely post them.

READ PATIENT TESTIMONIALS NOW

How secure is the WEBsite you are ordering from?
Internet security is an important issue when you are ordering online. At Natural Medicine Company, all transactions are made through Trust-e:

The TRUSTe Program: How It Protects Your Privacy

TRUSTe believes that an environment of mutual trust and openness will help make and keep the Internet a free, comfortable, and richly diverse community for everyone. As an Internet user, you have a right to expect online privacy and the responsibility to exercise choice over how your personal information is collected, used, and shared by Web sites. The TRUSTe program was designed expressly to ensure that your privacy is protected through open disclosure and to empower you to make informed choices.

A cornerstone of our program is the TRUSTe "trustmark," an online branded seal displayed by member Web sites. The trustmark is awarded only to sites that adhere to established privacy principles and agree to comply with ongoing TRUSTe oversight and consumer resolution procedures. Privacy principles embody fair information practices approved by the U.S. Department of Commerce, Federal Trade Commission, and prominent industry-represented organizations and associations. The principles include:

• Adoption and implementation of a privacy policy that takes into account consumer anxiety over sharing personal information online.

• Notice and disclosure of information collection and use practices.

• Choice and consent, giving users the opportunity to exercise control over their information.

• Data security and quality and access measures to help protect the security and accuracy of personally identifiable information.

So, What Does TRUSTe's Trustmark Mean to You?

All Web sites that display our trustmark must disclose their personal information collection and privacy practices in a straightforward privacy statement, generally a link from the home page. More than one trustmark may be displayed if personal information privacy practices vary within the site.

When you see our TRUSTe seal, you can be assured that the Web site will disclose:

• What personal information is being gathered about you
• How the information will be used
• Who the information will be shared with, if anyone
• Choices available to you regarding how collected information is used
• Safeguards in place to protect your information from loss, misuse, or alteration
• How you can update or correct inaccuracies in your information

Click here to read more about our security policy.

Is your information private or being sold?
This issue is extremely important. Some companies make thousands of dollars selling or renting their customer list. Sometimes it is disguised on an order form that asks you to uncheck a box (that is already checked) if you do not want to receive information about "related products". Some companies will actually sell their products for a lower price because the more names they can collect, the more names they can sell or rent to other companies.

At agapeherbs.com we feel that IT IS NEVER ACCEPTABLE to sell, rent or trade ANY customer information. Make sure that the company states that they do not sell, rent or trade customer information. They should have a customer privacy policy. Our policy: We NEVER sell, rent or trade ANY customer information. All customer information is STRICTLY CONFIDENTIAL.

How is the customer service?
This one is a little difficult to judge until after you have ordered from a company but still it is important. To judge this BEFORE ordering from a company, there are a few things to look at that should give you a pretty good indication if the company has good customer service. 

Contact info - Make sure they have email contact info or phone number. Although some people prefer to contact companies by phone, we recommend using email. The reason? You have a printed record of when and what you requested. Also, it avoids telephone tag. When you email a company, try to be as specific as possible, so they can send you a specific answer to your question or concern. At agapeherbs.com your email, in most cases, will be answered within 1 business day. We always encourage customers to email us with their questions or concerns.

At agapeherbs.com we are committed to customer satisfaction because patients are our top priority. We provide proper training for the staff and supply brochures and all necessary information regarding our company proprietary products. We work closely with each client company to insure that mutually agreed upon targets and goals are set, achieved and reviewed. We also offer convenient ordering, have products delivered quickly, and maintain reliability and efficiency.

Thank you for visiting us!!!
Natural Medicine Company
Natural Medicine Consultants
agapeherbs.com